Claudia Fox '22

Claims Operations Intern with Lincoln Financial Group
Claudia Fox sits at a desk looking at a computer screen in her Durham apartment.

Claudia Fox '22, a Management and International Business and Economics double major, is spending her summer as a Claims Operations Intern with Lincoln Financial Group.

“When I was first considering this internship, the company culture at Lincoln Financial stood out to me the most. They are so focused on ensuring that everyone feels seen and heard. You’re not just a number in a big company! They are represented on Forbes’ lists as one of The Best Employers for Women and Diversity, The Best Places to Work for LGBTQ Equality, and America’s Most Responsible Companies.

The development program I’m in is full of executive speakers, workshops, meet and greets, and a summer project. They want us to get as much as we can out of our summer here by aiding in our professional growth and expanding our networks. In my day-to-day, I work on maternity claims with the Ernst and Young account, helping women ensure that their short-term disability will be approved and processed when they deliver their babies. It’s been a really rewarding experience!

At first, I was a bit nervous about being fully remote. Mostly I worried about trying to build relationships through my computer screen. But all of my worries were for nothing! I’ve been able to meet so many more people than I would have at an in-person internship, from all across the country. We are also encouraged to meet with people outside our department. So far, I have learned about marketing, annuities, executive benefits, specialty markets, and business innovation. I always hoped this internship would help me open doors to different career opportunities, so this has been a great first step.

Paul does such a great job of preparing us for any type of professional setting. I took many classes–like Management Information Systems–that prepared me for Microsoft software, customer service skills, calculations, and banking. Things like the Undergraduate Research Challenge also prepared me for the public speaking and presentations I’ve been doing this summer. Everything I’ve learned at Paul has helped get me to this point.”