Paul College IT

Paul College IT provides technical support on University-owned hardware, software and peripherals for Paul College faculty and staff. Our staff strives to deliver quick responses to support requests while also providing hands-on training to help educate our users.

Hours: 8:00 AM – 4:30 PM
Location: Paul College 163
Phone: (603) 862-4689
Email: PaulCollege.IT@unh.edu
Staff: Luis Rodriguez, Sr. Information Support Technician
             John Grinde, Information Support Technician

Table of Contents

  1. Classroom and Conference Room Technology

  2. Zoom Video Conferencing

  3. Box

  4. Computers

  5. Printers

Classroom and Conference Room Technology

Classroom technology is supported by UNH AV Services. If you encounter any issues with classroom technology, please call (603) 862-2467. Information for specific Paul College rooms is available on the AV Services website.

Conference room technology is supported by Paul College IT. Conference rooms in Paul College (203 & 370N) are outfitted with HDMI and VGA connections. Please bring your own laptop for use in these rooms. If you need to borrow a laptop and/or presentation remote, please have a representative from the meeting come to the IT office and check them out, then return them when the meeting is over. For early morning meetings, it is recommended that you check the equipment out the day before.

Zoom Video Conferencing

Zoom is the official supported audio/video conferencing system for UNH. Zoom supports meetings with UNH and non-UNH employees without requiring participants to create an account. Zoom is also the recommended means of hosting audio-only conference calls instead of using conference room speakerphones.

It is highly recommended that you view training videos to learn the basics of Zoom.

To schedule a Zoom meeting:

1. Go to http://zoom.unh.edu. Sign in with the link in the upper-right corner.
2. Click Meetings on the left sidebar, then click Schedule a New Meeting. Set the name and date/time of the meeting.
3. Configure other settings as desired.
4. Click Save.
5. Copy the Join URL and send it to meeting attendees. If you wish to allow attendees to join by telephone, click Copy the invitation, copy the telephone section, and send this information to meeting attendees.

Box

Box is UNH's cloud-based file storage system. By keeping all documents in Box you can be assured that your data is secure and backed up. Additionally, your documents will be available from anywhere (computers, tablets, and phones) so long as you have an internet connection and use the Box app or visit http://unh.box.com.

All files and folders must be named and organized in accordance with the Paul College Files and Folders Naming Standards.

It is highly recommended that all users watch the Box Training Videos.

Paul College utilizes Box to share important College-wide documents and resources. These documents reside in the PAUL-Shared-All folder https://unh.box.com/v/PAUL-Shared. It is critical that all faculty and staff familiarize themselves with this folder.

Please take the following steps to add a link to the folder in your Box account:

1. Open https://unh.box.com/v/PAUL-Shared. Log into Box if necessary.
2. Click Save Link in the top-right corner of the page.
3. Modify the Name if desired.
4. Click Save.

You will then have a link to PAUL-Shared-All in your Box folder list. You must access this folder from a web browser as this will not appear in your Box (or Box Sync) folder in Windows Explorer (or Finder on a Mac).

Computers

Paul College provides a computer to each tenure-track/lecturer faculty or staff member at the beginning of his/her appointment. Computers are replaced on a four-year replacement cycle. For more information, see the Paul College Technology Policy.

All new computers are being deployed with the latest Windows 10 operating system and Microsoft Office 2016 along with a preselected collection of software to ensure users have access to all necessary tools needed for everyday work.

Loaner computers are available to be checked out from the IT office by any member of Paul College faculty and staff. These loaners are meant to be used by those who do not have access to a laptop or are currently having their primary computer repaired. Loaners may be checked out for a maximum of three days unless special permission has been granted by Paul College IT.

Printers

Printers are automatically deployed and installed on all UNH-issued Windows computers connected to the UNH network. If you encounter any issues or have trouble finding a specific printer, please contact Paul College IT for assistance.

To install the printers on a personal Windows computer, please click here for instructions.
To install the printers on an Apple computer, please click here for instructions.

Room 260Q – Xerox D95
Printer Name: PaulCollege_XD95_260q
Features: Fast black and white printing and copying, color scanning and stapling.

Room 260Q – Xerox C8035
Printer Name: PaulCollege_XWC8035_260q
Features: Color printing, copying, scanning, and stapling.

Room 370S– Xerox C70
Printer Name: PaulCollege_XWCC70_370s
Features: Fast color printing, copying, scanning and stapling.

Room 370S– Xerox 7835
Printer Name: PaulCollege_XWC7835_370s_2
Features: Color printing, copying, scanning, and stapling.