Luis Rodriguez has announced that Friday 11/20 will be his last day working at UNH. He plans to keep in touch and visit often (as much as Covid allows). Well wishes can be sent to lrodriguezvodak@gmail.com should there be any questions or if you would like to just say "hi".
Welcome Matt Coombs, the new Desktop Support tech in the IT office! Previously he worked as a Junior Systems Administrator at Rockstar Videogame Studios. Prior to that he was a Solutions Architect at Pinkerton Academy. He has extensive experience working with many of the same systems, tools, and software. His experience and customer service skills make him stand out.
To help Paul College IT with this transition, please review the information below and familiarize yourself with the various support resources. Note the responsibilities to ensure your request is sent to the appropriate service line.
IT Support Resources:
- Desktop Support – Paul College IT aka Desktop Management and Business Application Support
- Submit a ticket to https://td.usnh.edu/TDClient/60/Portal/Requests/ServiceDet?ID=202 (bookmark this page!)
- Please AVOID sending email requests to PaulCollege.IT@unh.edu
- Classroom Technology - AV Services
- Call (603) 862-2467 at the time of your issue and they will try troubleshooting remotely. Otherwise, a tech will be deployed to the room you are having issue with.
- More information on AV Services can be found here: https://td.usnh.edu/TDClient/60/Portal/Requests/ServiceCatalog?CategoryID=49
- UNH Account Issues – Service Desk
- Call (603) 862-4242
- Canvas Support
- Technology Knowledgebase
- Instructional Continuity Resources
- Finding UNH Services - What are the links for Canvas/Email/WISE etc.?
- Try the UNH Portal at https://my.unh.edu
