Vanessa Druskat

Vanessa Druskat

Organizational Behavior and Management
Phone: (603) 862-3348
Office: Management, Paul College Rm 338, Durham, NH 03824

Vanessa is an Associate Professor of Organizational Behavior. She is an internationally recognized leadership and team performance expert who advises leaders and teams in some of the world's most respected Fortune 500 and Fortune Global 500 organizations. Vanessa’s thirty-year research career examining differences between team cultures (i.e., social norms and routines) in high-performing and average-performing work teams led her to pioneer the concept of team emotional intelligence. She has published award-winning research articles in her field's top academic and practitioner journals and serves on the executive board of the Consortium for Research on Emotional Intelligence in Organizations. Her popular Harvard Business Review article (with S. Wolff) on emotionally intelligent teams has been reprinted four times in collections of HBR’s most valued articles. A multi-award-winning teacher, she spent eight years on the faculty of the Department of Organizational Behavior at Case Western Reserve University before moving to the University of New Hampshire in 2003.

Courses Taught

  • ADMN 575: Behavior in Organizations
  • ADMN 912: Managing Self & Leading Others
  • MGT 535: Organizational Behavior
  • MGT 713: Leadership Assessmnt & Develp
  • PAUL 725: Independent Study


  • Ph.D., Social Psychology, Boston University
  • M.A., Organizational Psychology, Columbia University
  • B.A., Psychology, Indiana University - Bloomington

Research Interests

  • Groups & Teams
  • Social psychology
  • Leadership
  • Leadership development
  • Interdisciplinary collaboration
  • Emotion

Selected Publications

  • Druskat, V., & Bencks, A. (2019). The role of social and emotional intelligence for leadership effectiveness during the 4th industrial revolution.. In I. Vrdoljak Raguz (Ed.), Global Trends and Challenges in the Era of the Fourth Industrial Revolution Vol. 4 (pp. 43-61). Dubrovnik, Croatia: University of Dubrovnik. Retrieved from

  • Druskat, V. U., Wolff, S., & Bharwaney, G. (2018). Emotion and team performance: Team coaching mindsets and practices for team intervention.. In K. Lowe, D. Clutterbuck, S. Hayes, D. McKie, J. Gannon, & I. Iordanou (Eds.), Handbook of Team Coaching. Thousand Oaks, CA: Sage.

  • Druskat, V. U. (2017). Using Emotional Intelligence to Build High Performing Teams: Self-awareness, self-control, social awareness and relationship management. In Building Blocks of Emotional Intelligence 12 Competency Primer Set.

  • Team emotional intelligence: Linking team social and emotional environment to team effectiveness (2017). Retrieved from

  • "Catching" Team Emotional Competence (2014).

  • Druskat, V. U., & Wheeler, J. V. (2003). MANAGING FROM THE BOUNDARY: THE EFFECTIVE LEADERSHIP OF SELF-MANAGING WORK TEAMS.. Academy of Management Journal, 46(4), 435-457. doi:10.2307/30040637

  • Wolff, S. B., Pescosolido, A. T., & Druskat, V. U. (2002). Emotional intelligence as the basis of leadership emergence in self-managing teams. LEADERSHIP QUARTERLY, 13(5), 505-522. doi:10.1016/S1048-9843(02)00141-8

  • Druskat, V. U., & Pescosolido, A. T. (2002). The content of effective teamwork mental models in self-managing teams: Ownership, learning and heedful interrelating. HUMAN RELATIONS, 55(3), 283-314. doi:10.1177/0018726702553001

  • Smith, R. H., Turner, T. J., Garonzik, R., Leach, C. W., Urch-Druskat, V., & Weston, C. M. (1996). Envy and Schadenfreude. Personality and Social Psychology Bulletin, 22(2), 158-168. doi:10.1177/0146167296222005

  • Druskat, V. U. (1994). Gender and leadership style: Transformational and transactional leadership in the Roman Catholic Church. The Leadership Quarterly, 5(2), 99-119. doi:10.1016/1048-9843(94)90023-x

  • Most Cited Publications