Emma Frank Headshot

Emma Frank

Assistant Professor
of Organizational Behavior
Phone: (603) 862-3354
Office: UNH Paul College Management Department, Peter T. Paul College, Durham, NH 03824
Pronouns: She/her/hers

My research interests center on the implicit theories that people hold about their lives, their work, and their relationships. More specifically, I focus on the emotions that such beliefs trigger, the implications of chasing (or achieving) what people believe to be the trademarks of a “good” or “successful” life, and how general ideas about relationships and relationship expectations guide or disrupt workplace social dynamics. Thus, my work often features emotions/emotion regulation and social exchange. Some of my current projects explore how employees develop implicit theories about what is expected of themselves and others, the effects of regulating emotions in pursuit of those expectations, and the emotional and relational consequences triggered when employees fail to “live up” to desired-self goals and others’ expectations.

Courses Taught

  • ADMN 575: Behavior in Organizations
  • ADMN 912: Managing Self & Leading Others

Education

  • Ph.D., Management-Organizational Behavior, University of Georgia
  • M.B.A., University at Buffalo, State University of New York
  • B.A., Mathematics & Psychology, University at Buffalo, State University of New York

Research Interests

  • Emotion
  • Social interaction
  • Social psychology

Selected Publications

  • Matta, F. K., Frank, E. L., & Muir (Zapata), C. P. (2024). “Seeing Eye to Eye” About Our Relationship Is Good for Us and Everyone Else: An Examination of LMX Agreement and Views of Fair Treatment. Organization Science, 35(4), 1489-1511. doi:10.1287/orsc.2021.15475

  • Matta, F. K., Frank, E. L., Farh, C. I. C., & Lee, S. M. (n.d.). Do intelligent leaders differentiate exchange relationships intelligently? A functional leadership approach to leader-member exchange differentiation.. Journal of Applied Psychology, 109(4), 490-512. doi:10.1037/apl0001164

  • Rodell, J. B., Shanklin, B. C., & Frank, E. L. (n.d.). “I'm so stressed!”: The relational consequences of stress bragging. Personnel Psychology. doi:10.1111/peps.12645

  • Frank, E. L., Matta, F. K., Sabey, T. B., & Rodell, J. B. (2022). What Does It Cost You to Get There? The Effects of Emotional Journeys on Daily Outcomes. JOURNAL OF APPLIED PSYCHOLOGY, 107(7), 1203-1226. doi:10.1037/apl0000908

  • Baer, M. D., Frank, E. L., Matta, F. K., Luciano, M. M., & Wellman, N. (2021). UNDERTRUSTED, OVERTRUSTED, OR JUST RIGHT? THE FAIRNESS OF (IN)CONGRUENCE BETWEEN TRUST WANTED AND TRUST RECEIVED. ACADEMY OF MANAGEMENT JOURNAL, 64(1), 180-206. doi:10.5465/amj.2018.0334

  • Matta, F., & Frank, E. (n.d.). It’s not a Cedar tree, therefore it’s not a tree: A comment on Yao & Ma (2023). Journal of Applied Psychology.