Clayton Barrows

PROFESSOR
Hospitality Management
Clayton Barrows

Clayton Barrows is Professor of Hospitality Management at the University of New Hampshire where he teaches classes in hospitality management with an emphasis on private club management. He has worked in the hospitality industry and in hospitality education in the US and Canada for over 30 years.

He has published numerous articles in such journals as the Journal of Foodservice Business Research, Service Industries Journal and the International Journal of Contemporary Hospitality Management. Additionally, he has co-authored five books relating to the hospitality industry - most recently, Club Management: The Management of Private Membership Clubs.

Clayton was conferred as an Honourary Fellow by the Council on Hospitality Management Education (UK) in 2016. He was also the winner of the 2008 Stevenson W. Fletcher Achievement Award from I-CHRIE. Finally, he is editor of the International Journal of Hospitality and Tourism Administration, a Taylor and Francis publication.

Education

  • Ed.D., Research and Evaluation, University of Massachusetts - Amherst
  • M.S., Hotel, Restaurant and Travel Administration, University of Massachusetts - Amherst
  • B.S., Hotel, Restaurant and Travel Administration, University of Massachusetts - Amherst

Courses Taught

  • ADMN 695: Independent Study
  • HMGT 401: Intro to the Hospitality Indus
  • HMGT 625: Hospitality and Employment Law
  • HMGT 682: Private Club Management
  • HMGT 771: International Wine and Bev

Selected Publications

Barrows, C., Rogoff, J., & Robinson, M. (2017). Human resource management responsibilities in private clubs. Journal of Human Resources in Hospitality & Tourism, 16(2), 153-170. doi:10.1080/15332845.2016.1202727

Barrows, C. W., Early, K., Meyer, C., & Rogoff, J. (2017). A Review of the Club Management Literature: 2005–2014. Journal of Hospitality Marketing & Management, 26(3), 297-334. doi:10.1080/19368623.2017.1235999

Barrows, C. W., Vieira, Jr., E., & DiPietro, R. B. (2016). Increasing the effectiveness of benchmarking in the restaurant industry. Int. J. of Process Management and Benchmarking, 6(1), 79-111.

Jackson, L. A., Barrows, C. W., & Ferreira, R. R. (2015). The impact of demographics on the membership level of member-owned private clubs. Tourism Management Perspectives, 16, 51-57. doi:10.1016/j.tmp.2015.07.005

Barrows, C., & Vieira, E. T. (2013). Recommendations for the Development of a New operational classification System For The Foodservice Industry. Journal of Hospitality & Tourism Research, 37(3), 349-376. doi:10.1177/1096348012436375

Barrows, C., & Ridout, M. (2010). Another Decade of Research in Club Management: A Review of the Literature in Academic Journals for the Period 1994–2005. Journal of Hospitality Marketing & Management, 19(5), 421-463. doi:10.1080/19368623.2010.482825

Teng, C. -C., & Barrows, C. W. (2009). Service orientation: antecedents, outcomes, and implications for hospitality research and practice. The Service Industries Journal, 29(10), 1413-1435. doi:10.1080/02642060903026247

Barrows, C. W., & Walsh, J. (2002). “Bridging the gap” between hospitality management programmes and the private club industry. International Journal of Contemporary Hospitality Management, 14(3), 120-127. doi:10.1108/09596110210424411

Barrows, C. W. (2000). An exploratory study of food and beverage training in private clubs. International Journal of Contemporary Hospitality Management, 12(3), 190-197. doi:10.1108/09596110010320751

Barrows, C. W., & Naka, A. (1994). Use of macroeconomic variables to evaluate selected hospitality stock returns in the U.S.. International Journal of Hospitality Management, 13(2), 119-128. doi:10.1016/0278-4319(94)90033-7

Most Cited Publications