Cultivating effective physician leadership from bedside to the boardroom
Physicians are facing the most challenging of times as change is coming at them from all directions. Continuing advances in technology and new standards of care are igniting changes in how physicians are practicing medicine. Having one of the fastest growing aging populations in the United States, New Hampshire physicians will be increasingly tapped to meet this population’s increasing healthcare needs and manage multiple chronic health conditions. The expansion of the New Hampshire Health Protection Program (Medicaid expansion through the Affordable Care Act) has brought over 53,000 more patients into the Granite State healthcare system.
New payment models are driving changes in how health care is being delivered and hospital executives are responding with strategic goals that include the greater employment of physicians and their practices. There is also a growing trend among hospitals to bring in CMOs from outside the state or current health care system. The convergence of these factors has created a theme echoed by a majority of New Hampshire physicians now acting as employees, rather than the owners of their business, who feel more like “cogs” than medical professionals. Physicians feel they have diminishing say in how patient care is structured and delivered. All these factors contribute to higher burnout, disillusionment and disengagement.
These changes have led hospitals and healthcare systems to ignore or discount the huge asset its physicians can be when it comes to creating buy-in for administrative initiatives, championing clinical improvement efforts and executive leadership succession planning.
The New Hampshire Physician Leadership Development Program (NH-PLDP) is designed to help physicians build these leadership skills or available opportunities for those interested in becoming more effective physician leaders, but who didn't have the time, interest or money to pursue a master's degree in business or healthcare administration.
Program Director: Neil Meehan
Neil Meehan, DO, FACEP, is the chief physician executive for Exeter Health Resources and its affiliated companies – Exeter Hospital, Core Physicians and Rockingham Visiting Nurse Association & Hospice. Dr. Meehan received his medical degree from Michigan State University, and completed a residency in emergency medicine at the University of Massachusetts Medical Center. He also has a master’s degree in health care management from Harvard University’s School of Public Health, and obtained additional training in clinical biomedical informatics from Oregon Health Sciences University. Dr. Meehan is board certified in emergency medicine. His wealth of experience includes leadership development, clinical informatics, design of patient care systems, evaluation and improvement of quality and patient safety performance and population health. He was previously the chief medical officer at Lawrence General Hospital in Lawrence, Massachusetts.
Dr. Meehan has led the design and delivery of successful physician leadership development programs at both Lawrence General and Exeter Hospitals and brings a wealth of experience and expertise in how to develop outstanding physician leaders.
The New Hampshire Medical Society and and the Hospital Association have collaborated with nationally recognized thought-leaders from the University of New Hampshire’s Peter T. Paul College of Business and Economics, and College of Health and Human Services, along with other leadership experts to incorporate best practices in the leadership development program design and content.
The goal of the program is to cultivate effective physician leadership across the Granite State from the bedside to the boardroom by teaching management, communication, and leadership skills, fostering effective communication between the medical staff and administration, and empowering physicians to foster change among their colleagues.
The New Hampshire Physician Leadership Development Program is designed to:
- Build on physician learning styles by providing longitudinal learning experiences though case-based curriculum.
- Encompass learning modules highly relevant to physician life experiences.
- Focus on practical application of physician leadership and management concepts.
- Strengthen physician leadership skills across disciplines and practice settings.
- Offer modularized, physician-oriented educational experience and dynamic, interactive format.
- Accommodate physicians’ busy lives by scheduling 20 four-hour monthly modules are over 2 years.
- Feature practical insights and skills directly applicable to their practice opportunities and challenges.
Year 1: $3,900.00
Year 2: $3,900.00
Requires a two-year commitment.
Begins September 2018, ends September 2020.
Tentative Dates are below:
1) Wednesday, September 26
2) Wednesday, October 24
3) Wednesday, November 28
4) Wednesday, December 19
5) Wednesday, January 19
6) Wednesday, February 27
7) Wednesday, March 27
8) Wednesday, April 24
9) Wednesday, May 22
10) Wednesday, June 19
Classes are held monthly from September-June, 8:00am-12:00pm at a state of the art executive classroom setting at:
The Peter T. Paul College of Business & Economics
University of New Hampshire
10 Garrison Avenue
Durham, New Hampshire 03824
Cancelations will be accepted without charge if written notice is received by the New Hampshire Medical Society office by the following cancelation schedule:
Days prior to program
Associated Cancelation Fees
31 Days or more
30 - 15 Days
75% of Program Fee refunded
14 Days or less*
0% of Program Fee refunded
To apply, please see the Application Process section.
For more information or any questions, please contact:
The New Hampshire Medical Society
7 North State Street
Concord, NH 03301-4018
phone: 603.224.1909 | fax: 603.226.2432
Hours: M-F 7 a.m. to 5 p.m.
The program is targeted to practicing physicians who have taken on increasing levels of responsibility in their careers and aspire to be outstanding leaders.The program begins in September of 2018 and ends June 2020 (specific dates to be determined), and participants will receive 80 hours of CME and a University of New Hampshire certificate.
Ideal candidates will possess:
- A desire to help shape the future of healthcare
- A willingness to learn and grow as physician leaders
- A drive to influence the practice of medicine within my practice or health system
- The commitment to complete the entire two-year curriculum
- At minimum, 3-5 years out of residency interested in leading service lines
The NH-PLDP is beneficial to physicians with diverse backgrounds in health care, including within the industries of delivery, policy, foundations, and global health.
The application process is how we initially get to know you, your ideas, and your desire to help shape the future of health care in the Granite State. We request that your application be submitted by July 16, 2018 in order to be considered for the 2018-2020 class.
Each year the New Hampshire Physician Leadership Institute selects up to 20 physician leaders and emerging leaders from across the state for the New Hampshire Physician Leadership Development (PLD) program. Applications are accepted from March through July 16, 2018. Following an extensive review process, each year's PLD class is selected for a mid-September program start.
Application Deadline: Monday, July 16, 2018.
Who should attend?
Ideal candidates will possess:
- A desire to help shape the future of health care
- A willingness to learn and grow as physician leaders
- A drive to influence the practice of medicine in their practice or health system
- A commitment to complete the entire two-year curriculum
- At minimum, 3-5 years out of residency and interested in leading service lines
This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of the New Hampshire Medical Society and The Peter T. Paul College of Business and Economics, University of New Hampshire.
CME Credit Designation
This live activity is designated for a maximum of 80 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
$3,900/year – Two-Year Curriculum
Tuition for the first year of the program is $3,900, and includes all meals and instructional materials. It does not include travel and the possible cost of overnight accommodations. Tuition for the second year’s 10 modules is also $3,900, including all meals and instructional materials, but not travel or possible overnight accommodations.
Upon acceptance into the program you will be invoiced for the annual cost of tuition ($3900) which will hold your place in the class that is due 15 days from date of invoice. Acceptance letters will be mailed by the end of July. Individual payment plans can be arranged.
No refunds can be made after September 11, 2018 unless the reserved space in the program can be filled.
Cancelations will be accepted without charge if written notice is received by the New Hampshire Medical Society’s office by the following cancellation schedule:
Days prior to program Associated Cancellation Fees
31 days or more Full Refund
30-15 days 75% of Program fee refunded
14 days or less 0% of Program fee refunded
Tentative 2018 - 2019 Program Dates
The class will meet once-a-month for the 20 four-hour/half-day sessions from September – June for the two-year curriculum.
- Wednesday, September 26
- Wednesday, October 24
- Wednesday, November 28
- Wednesday, December 19
- Wednesday, January 19
- Wednesday, February 27
- Wednesday, March 27
- Wednesday, April 24
- Wednesday, May 22
- Wednesday, June 19
2019 – 2020 Program Dates
Tentative Session Times:
8:00 AM to 12:00 PM
State of the art executive classroom setting at:
The Peter T. Paul College of Business & Economics
University of New Hampshire Campus
10 Garrison Avenue
Durham, New Hampshire
Materials Required for Selection Process (Received on or before than July 16, 2018)
- Completed application in PDF or MSWord format
- Letter of Support from your practice, hospital or health system
Completed Application Packets can be emailed to PhysicianLeadershipNH@nhms.org or mailed to:
New Hampshire Medical Society
7 North State Street
Concord, NH 03301
Participating Physicians will benefit by:
- Becoming a stronger leader, equipped with powerful combination of business intelligence and social acumen
- Taking full advantage of your professional strengths and create more impact in people and organizations.
- A greater understanding of leadership in emerging health care delivery
- Discovering your unique qualities of leadership
- Understanding the ways your talents, insights and life experiences shape your unique capacity to engage and lead others
- Improved ability to lead multi-disciplinary teams and adapt to changing expectations
- Increased self-awareness and the role of self-reflection in leadership and career development
- Being able to compose and articulate a compelling vision that unites teams, drives performance and overcomes leadership challenges, such as organizational silence, including a better understanding and the development of presentation styles.
- Learning how to focus on opportunities by aligning your values, goals and aspirations to execute against short-term objectives in a way that creates lasting value
- Gaining strategic systems thinking skills through finance & data comprehension
- Sharing experiences with your colleagues and classmates that help to build your confidence and voice, critical in shaping resilience exhibited by top physician leaders
- Developing new mentoring relationships
- Acquiring effective transition and change management skills
- Learning from nationally recognized experts
- Networking for lasting connections with local and regional colleagues and leaders
- Receiving a University of New Hampshire Certificate of Completion, not an MBA
Sponsoring Hospitals, Health Systems or Group Practices will benefit in the following ways:
1) Enhanced alignment among clinicians and administrative leaders to drive operational performance
2) Create a larger talent asset pool of potential leaders
3) Lowered turnover costs, through talent retention, succession planning
4) Enhanced physician recruitment and defined development pathway for succession planning
5) Cost-effective means to increase physician engagement, loyalty and retention, reducing turnover
6) Higher quality, better coordinated care
7) Increased organizational agility and growth
8) Stronger connections between current and future leaders
Year One: Managing Yourself and Leading Others
1. Leadership – What is it?
2. Strengths Deployment Inventory I (SDI)
3. Strengths Deployment Inventory II (SDI)
4. Emotional Intelligence
5. Teams and Team building I
6. Teams and Teambuilding II
7. Managing Transitions (Leading Change)
8. Conflict Resolution I
9. Conflict Resolution II
10. Mentoring and Coaching
Mentorships: Participants will be provided with a structure, guidelines, tools and support to initiative a mentoring relationship for at least the duration of the program.
Year Two: Leading your Healthcare Organization
11. Executive Presence
12. High Stakes Communication I
13. High Stakes Communication II
14. Physician Wellness and Burnout
15. LEAN and LEAN learning systems I
16. LEAN and LEAN learning systems II
17. Quality and Reliability
18. Financial Accounting
19. Managerial Accounting
20. Budget and Variance Analysis
Graduation and Leadership Summit
Vanessa Druskat is an Associate Professor of Organizational Behavior at the Peter T. Paul College of Business & Economics at the University of New Hampshire, where she teaches undergraduate, MBA, and Executive MBA courses in leadership and work team effectiveness. She is an award winning teacher and researcher. Her innovative research on building work team effectiveness has been recognized by academics and practitioners alike. Her article on building the emotional intelligence of work teams (with Steven B. Wolff) remained a top seller for the Harvard Business Review for over a decade.
Vanessa is a sought after speaker and consultant in the areas of leadership, team effectiveness and emotional intelligence. She has conducted numerous leadership and team development seminars and workshops domestically and internationally for organizations ranging from Fortune 50 Companies to public schools. She has also been invited to present her research at dozens of universities in locations as varied as the Harvard Business School, the Stanford University Business School, ESADE Business School in Barcelona, Spain, Ege University in Izmir, Turkey, The PSG Institute of Management in Coimbatore, India, University College in London, England, and Corvinus University in Budapest, Hungary.
Vanessa joined the Paul College faculty in 2003 after spending eight years on the faculty of the Department of Organizational Behavior at Case Western Reserve University. She received her Ph.D. in social and organizational psychology from Boston University, an M.A. in organizational psychology from Columbia University, Teachers College, and her B.A. in Psychology from Indiana University, Bloomington. She lives in Durham, NH with her husband and two children.
Bill Hassey is a Senior Lecturer in Management and Director of the Executive MBA Program at the Peter T. Paul College of Business and Economics at the University of New Hampshire. He is the President and Founder of Bill Hassey and Associates, a consulting firm with a 25-year history of working with leaders in change and organizational effectiveness. Bill has more than twenty-five years of senior management and consulting experience, working primarily with senior managers in a variety of consulting arrangements, and as a coach and advisor. Among his areas of expertise are the ability to assist companies in planning for, developing, and executing large-scale systematic change; building strategically oriented learning and performance managementsystems; and implementing processes for continuous improvement.
His work with executive and leadership development is well known and respected in the field. Bill has also been instrumental in introducing processes that have enhanced and enabled front-line workers’, increased their sense of responsibility for their assignments and dramatically improved productivity. He has worked with a variety of organizations and industries in both the private and non-profit sectors, with “start-up” and well-established businesses and organizations.
In addition to his current experiences, Bill also served as Vice President of The Altwell Consulting Group and Founder and President of Performance Impact, Inc., both international consulting organizations. In the corporate environment, Bill is the former Corporate Vice President of Human Resources for Hadco Corporation, and was Director of Organizational Development and Education for Computervision Corp. He was a founder of GetPlastic.com and served as Vice President of Human Resources and Administration. He also served as the Executive Director for a national education organization.
Bill is a frequent lecturer for professional organizations and conferences on change management, effective use of training and the methods and techniques of designing an effective training department, leadership development and organizational development, as well as the use of learning and training to fulfill strategic objectives. He also teaches at the University level in both the United States and Europe. Bill received his Ed.D. in Leadership, Change and Systems Development from Boston University, his M.S. in Leadership and Management from Keene State College and his B.S. in Education from the University of Massachusetts, Lowell.
Mark Bonica, is an Assistant Professor of Health Management and Policy at the College of Health and Human Services at the University of New Hampshire.
Mark received special teaching recognition in 2014 for his work in Health and Business Administration at Army-Baylor. He also received the "Go the Extra Mile Award" in 2013. In 2012, he was recognized as Educator of the Year at Army-Baylor Programs in Health and Business Administration.
Mark belongs to the Association of University Programs in Health Administration (AUPHA), the American Economic Association (AEA) and the Healthcare Financial Management Association (HFMA).
He received his Ph.D. at George Mason University, his M.B.A. at the University of Massachusetts-Amherst, his M.S. from the University of Colorado and his B.A. from the University of Massachusetts-Amherst.
Other program instructors to be determined.