Clients and Testimonials

"We have a long-term relationship with the Executive Development staff and faculty at Paul College for the creation and delivery of executive development programs. They are responsive to our needs in a challenging business environment and work closely with us to design and deliver programs that support our senior leaders in achieving our business goals."
– Matthew Waesche, Manager-Leadership Development, BAE Systems, Inc.

"We’re very lucky to have the resources of the University of New Hampshire to tap into when quality employee development is crucial to reaching our goals. We don’t have the luxury of a full formal educational process right now.  We need pin point and ‘just in time’ programs that we can slice into half day segments, deliver in house, and begin right now.  UNH will deliver that for us."
– Mike Reilly, Merchants Fleet Management

"New Hampshire Businesses for Social Responsibility began working with UNH when we were seeking a partner in higher education to collaborate on the design and delivery of a professional development program for our members and other regional and national leaders in sustainable businesses. UNH’s strengths in sustainability and the Paul College’s strong reputation for executive education are what make this partnership a success. The Institute and Certificate in Corporate Sustainability leverage cutting-edge research from fields across campus with best practices from business leaders. The unique partnership has positioned this program among elite programs in the country.  Participants identify the Certificate program as highly valuable both on a personal and professional basis.  NHBSR, as an organization whose mission identifies educational opportunities in sustainability as a core goal, has recognized the value that UNH continually brings to this effort."
– Michelle Veasey, Executive Director, New Hampshire Businesses for Social Responsibility

"The Peter T. Paul College of Business and Economics has been supporting our company, New England Electric Wire Technologies with both “Management Development and Consulting Services” for numerous years.  The formal programming we have received has always been professional, thorough and customized to meet our specific short term and long range goals and needs. The ability of the Paul College EDP staff to listen to our needs and deliver programming precisely designed for our business has directly and indirectly increased our product development, financial, management and leadership development skills."
– Michael Alberts, New England Electric Wire Technologies

"The staff and professors at Paul College were willing to invest their time in getting to know our company and understand our unique situation and needs. In just a few weeks they were able to design and deliver an innovative program that included classroom instruction and site visits to area companies. Our managers really enjoyed the campus learning environment, exposure to new ways of thinking and making decisions, and the instructor’s ability to tailor the program and discussions to make it highly relevant to their learning needs."
 – Pascal Orliac, VP of Global Human Resources at Goss International

"It was a pleasure working with the executive development team at Paul College. We were impressed with how quickly we were able to move from needs assessment, to proposal, to design, and implementation. They delivered outstanding value to us!"
–Susan Burns-Tisdale, Senior Vice President of Clinical Operations at Exeter Health Resources

"I wanted to thank you for the terrific session on Innovation that you put together for my colleagues and me. I really appreciate the enthusiasm you have for your work and I believe that you helped our group become better equipped to affect positive change going forward."
– A participant in Be a Catalyst for Innovation 2014

"This was not a 'cookie cutter' class, and was well-tailored to our industry and our company."
 – Participant in a program on change

"I thought I got the most 'wow' factor from the simulation used."
– Participant in a program on change

"Extremely relevant to what we do."
– Participant in a program on finance

"The best thing about these courses is meeting other senior leaders around our business, people with like minded problems and goals."
– Course participant

"The training was very relevant to my job."
– Course participant

"Emily is very knowledgeable and keeps what is typically a dry topic quite interesting."
– Participant in a program on finance

Organizational Challenge
A large global defense, aerospace and security company was challenged to adapt to an evolving and challenging business environment that required its leaders to be more globally minded.  Development goals were intensely focused on the leadership and business acumen needed to drive top and bottom-line growth.  Current and emerging leaders needed the strategic insight to accelerate and enhance business opportunities with current customers while continuing to explore ways in which to expand its global footprint and commercial application for its products and services.

The company sent a request for proposal to a number of leading business schools soliciting bids for up to six programs to develop the capabilities required for its senior leaders in order to address these challenges.

The Solution
The University of New Hampshire’s Paul College of Business and Economics submitted proposals for all six programs, competing with The Darden School of Business, Babson, Northeastern, and others. UNH was the chosen to design and deliver programs in Change Leadership and Leading Innovation. UNH was selected for its ability and willingness to work closely with the company to learn their business and co-design leading edge programs to meet their needs.

The Results
The Paul College of Business and Economics is now in its third year of delivering these programs in multiple locations with consistent "very good" to "excellent" program evaluations. New products and services developed in the Leading Innovation program have been selected for further consideration and start-up funding. The Change Leadership program scored a 4.75 out of 5 for "return on investment". A typical reaction from a senior leader was: "This class has changed the way I think. It has been extremely powerful, a class that I will use the rest of my life-personally and professionally."

The company has since reached out to Paul College to develop and deliver programs in Leadership Presentation Skills, Finance for Business Leaders, and additional Innovation workshops.

Organizational Challenge
A regional hospital was looking for ways to improve its patient care expertise and manage rising health care costs. The Director of Operations contacted the Paul College for assistance in introducing LEAN principles to its staff supervisor and managers.

The Solution
The Executive Education Director was able to find a LEAN practitioner with health care industry experience to develop and deliver a program to over 100 of the hospital’s supervisors and managers. The program was designed to highlight corporate best practices as applied within the healthcare industry.

The Results
The program was well received and helped paved the way to hire a full time Director of Process Improvement in order to further develop the in-house LEAN initiatives at the hospital.

Organizational Challenge
A large, global insurance company with a well-developed leadership development program for early career, high-potential employees in both management and actuarial tracks sought to enhance the leadership skills and cohort-building of these employees. The Human Resources and Organizational Development staff chose to partner with the Paul College Executive Education programs to design a program which would focus on the life events,  values, and ideas that have shaped each individual as a leader and how they can maintain their direction and purpose throughout the duration of their career.

The Solution
A two-day “Authentic Leadership Development Program” was co-created and co-delivered at the company’s headquarters. Senior leaders were integrated into each session to deliver interactive presentations demonstrating their authenticity as leaders – describing how they have been shaped as leaders of their company. Participants modeled this with one another to gain a greater depth of understanding and camaraderie within their leadership development program cohort.

The Results
The senior leaders, HR and OD staff, and all 60 participants in the leadership development programs found the programs to be highly engaging and enriching.  A new depth of understanding of the senior leaders and high-potential employees was reached. A common leadership language was created centered on values and behaviors.   Follow-on group coaching was built into each cohort’s program which created meaningful conversations between the participants and the Paul College faculty leader around current leadership challenges. Participants felt a greater sense of trust and an ability to be open and honest with one another which has translated into work they collaborate on regularly.

Organizational Challenge
A large, former state-owned Chinese conglomerate had aspirations to be known as the “GE of China”. In order to compete for business globally, they needed to develop a global mindset, business acumen, and leadership capabilities in their local senior managers.

The Solution
Faculty members and the Executive Education Program Director from the Paul College of Business and Economics traveled to China to learn more about the company, meet with company and government officials, and begin to develop a trusting relationship. An innovative program was developed in which Chinese managers would be sent to one of their U.S based subsidiaries to work, learn the culture, and take a series of 1-2 day management and leadership classes delivered at the Paul College. The program was custom developed to fulfill the learning goals of the company’s managers and to build capabilities in global management, strategic thinking, and innovation.

The participants learned from the class case studies, readings, discussions, and they had the opportunity to visit and tour two New Hampshire companies.

The Results
The program was a success and now an integrated part of the company’s global leadership development strategy. In the course evaluations, every item, including all topics, effectiveness of the delivery, site visits, and program administration all scored between “good” and “excellent.” The instructors were able to create a comfortable and challenging learning environment, and successfully adapted their delivery to minimize any language or cultural barriers.  One participant summed up the program by saying:  “Overall the program was good and I recommend that it continue for future company exchange groups.”

Organizational Challenge
A small manufacturer of precision wire and cables had a need to build capabilities in performance management, team leadership, conflict management, change leadership, and other supervisory and leadership skills. There were not a lot of resources available for formal training, so supervisors, often promoted because of their technical abilities, were struggling with their role as frontline leaders.

The Solution
The Paul College of Business worked with the company to secure grant money, and designed and delivered a very cost-effective 4 day leadership program.

The Results
Evaluations were excellent, and participants have reported in follow-up interviews that they are much more confident and capable leaders. The only suggestion for improvement was: “more of our managers (at all levels) need to go through this.”

Phase two is in development.

Organizational Challenge
A small manufacturer of precision wire and cables had a need to build capabilities in performance management, team leadership, conflict management, change leadership, and other supervisory and leadership skills. There were not a lot of resources available for formal training, so supervisors, often promoted because of their technical abilities, were struggling with their role as frontline leaders.

The Solution
The Paul College of Business worked with the company to secure grant money, and designed and delivered a very cost-effective 4 day leadership program.

The Results
Evaluations were excellent, and participants have reported in follow-up interviews that they are much more confident and capable leaders. The only suggestion for improvement was: "more of our managers (at all levels) need to go through this."

Phase two is in development.

Organizational Challenge
A state-wide not for profit with the mission of supporting businesses  focused on the "triple bottom line" – balancing social, environmental, and financial factors sought to identify a partner in higher education to design and deliver a professional development program for its member-base.

The Solution
Leveraging the strengths of the non-profit organization as well as the University of New Hampshire’s strong reputation in Sustainability a three-day Institute in Corporate Sustainability was launched. Sustainability necessitates an interdisciplinary approach.  Faculty members from across campus are brought together with business practitioners to deliver modules on various topics such as: The Business Implications for Climate Change Trends, Emerging Models for Sustainable Businesses, and The Institute not only features business practitioners as instructors, but also live case studies of triple-bottom line corporations such as a plastics recycling firm and a national organic food production corporation. The learning is rich and directly applicable.

Participants who attend the Institute may also elect to complete a Capstone project in their workplace to receive the Certificate in Corporate Sustainability. This project occurs over a 6-month period after the Institute and is supported by mentors for each individual as well as  periodic events centered on networking as well as diving deeper in a specific content area.

The Results
Participants who attended the Institute claimed that "almost every single component of the institute was relevant to the work that I am doing, literally, today."   "It’s been a fantastic experience. It has been a really great investment of time, the exposure to the different topics a very holistic approach to sustainability has been invaluable."

The capstone projects have yielded tremendous direct results. Projects have ranged widely based on organizational needs. At both a regional grocery store chain and a local hospital projects focused on waste reduction and increased recycling have saved thousands of pounds of garbage from entering the waste stream and have saved thousands of dollars in disposal fees. A global manufacturer of precision laser cutters mapped the sustainable supply chain from the supplier selection process, supplier management, and generated supplier sustainability metrics. In a medical laboratory company, a capstone project tied overall corporate strategic planning to sustainability guiding principles integrating these to  the business’ mission and vision as well as operations & metrics. Participants in the Certificate in Corporate Sustainability are creating sustainable change within their organizations.