To take part in an online course at UNH, you must be able to connect to Blackboard and access your course documents. UNH recommends that the computer you use meet the Recommended Purchases requirements on the IT supported products Web site. Although you may be able to participate in a course online if you don’t use a computer meeting these minimum specifications, you will have a better chance of success if you do.

To participate in a Blackboard course, you will also need:

• Access the Internet using a supported Web browser. You can find a list of compatible browsers online.
• Some courses may also require additional plug-ins.

To check your browser and plug-ins for compatibility with Blackboard:

• Log into Blackboard
• Click on the MyUNH RESOURCES tab under the My UNH logo
• Scroll down to the Browser Checker module.
• Click on TEST BROWSER and follow the on-screen instructions.

UNH IT maintains a comprehensive list of supported hardware and software.

If your course uses Tegrity:

In addition to the minimum requirements above, you will need to be able to install Silverlight 3, a plug-in that is available for Intel-based Mac, and PCs running Windows. You will also need speakers or headphones to listen to lecture. For more information on Silverlight 3, and to install it go to http://www.microsoft.com/silverlight/resources/install.aspx

If your course is using Tegrity and you are using a Mac, please pay special attention to the information provided for Mac users. You will need an Intel-based Mac in order to view Tegrity lectures. If you do not know if you are using an Intel-based Mac, you can find out by following these steps:

• Click on the Apple Menu and choose “About this Mac.”
• If you see G3, G4, or G5 on the line that says processor, your Mac is not Intel-based.
• If you see the word Intel anywhere on the processor line, your Mac is Intel-based.

You can also visit the Apple Technical Specs Web Site for more information. If you are unsure whether your Mac is Intelbased, please contact the UNH Help Desk at (603) 862-4242 or via the Web at http://it.unh.edu. If your course uses iLinc:

You will need to meet minimum requirements specified on the iLinc Web site. To test your computer to find out if you are properly prepared to use iLinc, go to http://demo.ilinc.com/systest Support

If you have problems using Blackboard, installing Silverlight, or using Tegrity, call (603) 862-4242 Monday through Friday between 8:00 am to 4:30 pm, or send your question to https://remedy.unh.edu/bb/support.shtml.

You can find online documentation for Blackboard, Tegrity, and other IDC-supported services on the IDC FIRST Web site. Just scroll down and click on a link for the help you need.