Case Study #2: LEAN in Healthcare
A regional hospital was looking for ways to improve its patient care expertise and manage rising health care costs. The Director of Operations contacted the Paul College for assistance in introducing LEAN principles to its staff supervisor and managers.
The Executive Development Director was able to find a LEAN practitioner with health care industry experience to develop and deliver a program to over 100 of the hospital’s supervisors and managers. The program was designed to highlight corporate best practices as applied within the healthcare industry.
The program was well received and helped paved the way to hire a full time Director of Process Improvement in order to further develop the in-house LEAN initiatives at the hospital.